We’ve completed the restoration of our main primary lines across our electric system. We know some members still need repairs on their equipment before service can be reconnected, so our crews remain ready to restore power after those repairs are complete.

We’re also beginning the next phase of the restoration from this storm: replacing temporary fixes with permanent repairs and starting debris cleanup.

Thank you to everyone who has supported us throughout this storm!

Reminder: Do not move or remove any damaged equipment or debris for your safety. This allows us to collect and dispose of materials safely and properly.

Phone

Call us at 1-800-423-6634 or (989)733-8515. You can report your outage through our automated phone system or wait to speak to a Member Services Representative.

Online

Log in to your SmartHub account and select “Report an Outage.” Include any additional information in the notes section. You can also report your outage using the MYPIE&G app.

Due to the recent ice storm, PIE&G Connect is experiencing internet and voice outages. We apologize for the inconvenience. Crews are actively working to repair our fiber network. Please visit https://piegconnect.com/storm-recovery/ for updates and to learn more.

• Resident Support: Help with insurance claims, licensed contractors, and disaster aid for farmers
• Public Debris Disposal Sites: Not all locations are listed—check for County-specific updates
• Damage Self-Reporting Tool: Report damage to assist local Emergency Management efforts: