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Governor Snyder Issues Proclamation

April 9-15, 2018: Natural Gas and Electric Service Workers Appreciation Week

WHEREAS, the professions of natural gas and electric service worker have existed for as long as energy has been a part of modern living; and,

WHEREAS, at a moment’s notice these brave men and women run into storms and face dangerous conditions in order to maintain the energy infrastructure of our country; and,

WHEREAS, serving Michigan for many decades, our natural gas and electric service workers are often the first responders during catastrophic events and the last to go home; and,

WHEREAS, their dedication to ensuring our communities have the safe and reliable power they rely on involves putting their lives on the line; and,

WHEREAS, it is important for Michigan to honor and recognize these men and women for their heroic efforts in keeping our lights on and homes and businesses warm; and,

WHEREAS, we recognize the importance of watching out for these men and women as they work along the roadways;

NOW, THEREFORE, I, Rick Snyder, governor of Michigan, do hereby proclaim April 9-15, 2018 as Natural Gas and Electric Service Workers Appreciation Week in Michigan. 

Crew replacing electric pole

3 guys looking at a natural gas line in the dark

Call Before You Dig

Planning a home improvement job? Planting a tree? Installing a fence or deck? WAIT! Here's what you need to know first:

Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 three full working days before each job. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call – even small projects like planting trees and shrubs. The depth of underground utility lines varies and there may be multiple utility lines in a common area. Digging without calling can disrupt service to an entire neighborhood, harm you and those around you and potentially result in fines and repair costs. Calling 811 three full working days before every digging job gets your underground utility lines marked for free and helps prevent undesired consequences.

Holiday Closing

PIE&G will be closed on March 30 in observance of Good Friday. The office will be open for business again on Monday, April 2.

Access your account anytime with our free SmartHub app for your smart phone, or on your PC or tablet at pieg.com . You may also pay or report readings anytime by calling 1-866-999-4571.

2018 Tree Clearing

PIE&G will soon begin its 2018 vegetation management program in selected areas.  Private contractors will be removing trees and limbs to prevent interference with overhead power lines. Keeping trees and brush cleared within power line rights of way (ROW) helps PIE&G maintain safe and reliable electric service.  

Members residing in Cheboygan, Grand Lake, Hawks, Hillman, Onaway and Posen will be notified for ROW clearing work in their area. PIE&G will also continue working on removal of dead, dying, or diseased trees, especially trees that may impact three-phase power lines.

Please call 800-423-6634 to speak to a Member Services Representative if you have any questions.

Power lines by trees

Vacation Over?

Don’t forget to call to let us know you are back from vacation! You’ll need to provide a current meter reading for your electric and/or natural gas account and, change your mailing address back to your permanent local residence. Access your account, report readings and make payments anytime online at pieg.com or use our free Smart Hub app on your tablet or smart phone. You may also report readings and make payments anytime by calling 1-866-999-4571.

Calling all HS Juniors & Seniors!! Youth Tour Deadline is Wednesday, Feb.28!!

It's not too late to apply for Youth Tour 2018. The application deadline is this Wednesday, Feb. 28, 2018.

Visit CooperativeYouthTour.com to learn more and for an online application. Still have questions? Call PIE&G at 989-733-8515 and ask for Deanna.

Wind Related Power Outages Restored by Sunday Night

Presque Isle Electric & Gas Co-op line crews worked all day and night Sunday to restore 2027 member’s services that temporarily lost power after sustained strong winds knocked down trees onto overhead power lines. The winds reportedly reached 60 mph at times, causing morning closures of the Mackinaw Bridge and power outages to residents in the eastern UP and across northern Michigan. 

PIE&G estimates that a total of 2028 services were affected throughout its entire service territory in the northeastern tip of the mitt at some point on Sunday. Crews made steady progress and by 10 pm had restored all but one service location in Beaver Lake. 

Please contact PIE&G at 1 (800) 423-6634 to report all power outages or downed power lines.  Everyone should use extreme caution and stay away from down lines until crews can secure the area.

Caller ID Spoofing and Telemarketer Scams

“Caller ID spoofing” occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.  Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. U.S. law and FCC rules prohibit most types of spoofing.  This phone scam is a relatively new tactic used by telemarketers to make robo-calls using local phone numbers to mask their real identity to lure the recipient into answering the phone.  New technology has made spoofing easier to do and harder to detect.  PIE&G received a recent report from a member who received a call where the caller ID displayed “PIE&G”.  When the member answered the call, there was a recording announcing a sales pitch to a resort for a vacation offer.  

Related scams include callers claiming to be from your utility (or from the IRS) demanding that you pay your electric bill (or back taxes) immediately by credit card to avoid immediate shut off (or to avoid arrest and jail time).  Scammers often use these types of threats and urgency to pressure you into giving them your bank account or credit card number or loading a pre-paid credit or debit card.  

If you receive a robo-call involving “caller ID spoofing”, hang up.  Don't press 1 “to speak to a live operator” or any other phone key “to take your number off the list”.  Don’t say “yes” to any questions the caller may ask.  News reports were that scammers were recording these affirmative answers to commit identity theft or to fraudulently open credit cards.  The Federal Communications Commission (FCC) offers some great tips online about this scam (www.FCC.gov/consumers/guides/spoofing-and-caller-id ).

If you have any doubts about a call from Presque Isle Electric & Gas Co-op, get the person's name, hang up and contact our Member Services department in person or by phone at 1-800-423-6634 to report it.  

Energy Saving Tips

Here are some resources to help you find ways to reduce your energy use.

Heating and Cooling:

Water heating and conservation:

  • Reduce the temperature of your hot water heater to 120F or less
  • Install a low flow shower head
  • Wash clothes in cold water
  • Run full loads in the washing machine and dishwasher
  • If available, use the energy savings settings on your dishwasher and washing machine
  • Consider air drying your clothes - saves energy, money and keeps your clothes lasting longer.
  • Take shorter showers

Electronics and Home Appliances:

  • Consider replacing that old, second refrigerator in the basement - This calculator determines how much energy your refrigerator is using
  • Plug home electronics into a power strip and turn off when not in use. Or unplug appliances that you rarely use (when was the last time you used that VCR?)
  • Don't keep your refrigerator and freezer too cold. Set temperature between 36-38 degrees F and freezers at 0-5 degrees

Other Energy-saving Tips:

Home Heating Credits

PIE&G accepts ‘Energy Drafts’ issued to members eligible for a Home Heating Credit if it is used to pay a home heating bill and the name on the energy draft matches the name on the account.  If the draft is issued in two names, both parties must sign off to endorse payment.  

Visit www.michigan.gov/heatingassistance and click on Home Heating Credit for more information.

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